Frequently asked questions
What if my package arrives damaged or is lost?
We take great care in packaging your Buchaben, but if your order arrives damaged or gets lost in transit, contact us within 7 days at contact@buchaben.comwith your order number and photos of the damage (if applicable). We'll send a free replacement or issue a full refund — no questions asked.
How much kombucha should I drink per day?
We recommend starting with4-6 ounces (about half a bottle) per dayfor the first week to let your digestive system adjust. After that, you can work up to8-12 ounces dailyfor optimal gut health benefits. Consistency is key.
How should I store Buchaben?
Keep Buchabenrefrigerated at all times. The live probiotics need cold temperatures to stay active and effective. Once opened, consume within7-10 daysfor the best taste and maximum probiotic benefits. Don't leave it out at room temperature for extended periods.